FHCB recently launched Televox, a convenient system that reminds medical and dental patients of their appointments with text messages. The system will allow the patients to confirm or cancel a scheduled appointment with a simple text message reply. Patients with a phone number on file can receive a text message reminder for most appointments. It’s a convenient way for patients to confirm or cancel their appointments, and all our medical and dental patients are automatically enrolled in the program.
The first reminder text message will be sent three days prior to the scheduled appointment. A second text reminder will be sent two days prior to the appointment. Patients will be able to confirm or cancel the appointment by responding to the text message.
Want to receive automated text messages to remind you of your upcoming appointments? Here’s how to do it:
- Make sure FHCB has your mobile number on file
- Open a new text message with 622622 as the recipient.
- Send the word “FHCB” to that number.
